Shipping Policy

We strive to provide fast and reliable shipping to all our customers. Please review our shipping policy below.

Shipping Areas

We currently ship to all major cities and towns within Bangladesh. Some remote areas may have longer delivery times.

Delivery Times

Dhaka: 2-3 business days
Major Cities: 3-5 business days
Other Areas: 5-7 business days

Delivery times are estimates and may vary based on product availability, shipping destination, and other factors.

Shipping Costs

Shipping costs are calculated based on:

Delivery location
Order weight and size
Shipping method selected

Free shipping is available for orders above a certain amount. Check the checkout page for current offers.

Order Processing

Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order ships.

Delivery Methods

Standard Delivery
Express Delivery (additional cost)
Cash on Delivery available

Order Tracking

You can track your order status using the Track Order feature on our website. Enter your order number and email to see real-time updates.

Delivery Instructions

Please provide accurate delivery information and any special instructions during checkout. We cannot guarantee delivery to addresses with incomplete information.

Undeliverable Packages

If a package cannot be delivered due to incorrect address or recipient unavailability, it will be returned to our warehouse. Additional shipping charges may apply for redelivery.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact our support team immediately. We will work with the shipping carrier to resolve the issue.

Contact Us

If you have any questions about shipping, please contact our support team through the Contact Us page.